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Resources

Practising innovation

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Frameworks

How we practice innovation
IO Loop
IO Loop

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Footnotes

Thinking that's influenced us

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A Pattern Language: Towns, Building, Construction
A Pattern Language: Towns, Building, Construction

Reimagining realism: notes on the work of a time between worlds
Reimagining realism: notes on the work of a time between worlds

The Death and Life of Great American Cities
The Death and Life of Great American Cities

Jane Jacobs

Playing to Win
Playing to Win

A.G. Lafley, Roger R. Martin

Domain-Driven Design: Tackling Complexity in the Heart of Software
Domain-Driven Design: Tackling Complexity in the Heart of Software

Eric Evans

A Few Rules for Predicting the Future
A Few Rules for Predicting the Future

Octavia E. Butler

An Elegant Puzzle: Systems of Engineering Management
An Elegant Puzzle: Systems of Engineering Management

Will Larson

Arboretum
Arboretum

David Byrne

Not Here, Not Now
Not Here, Not Now

Anthony Dunne, Fiona Raby

Building Event-Driven Microservices
Building Event-Driven Microservices

Adam Bellemare

Team Topologies
Team Topologies

Matthew Skelton, Manuel Pais

Agile Manifesto
Agile Manifesto

Kent Beck, Mike Beedle, Arie van Bennekum, Alistair Cockburn, Ward Cunningham, Martin Fowler, James Grenning, Jim Highsmith, Andrew Hunt, Ron Jeffries, Jon Kern, Brian Marick, Robert C. Martin, Steve Mellor, Ken Schwaber, Jeff Sutherland, Dave Thomas

The Dawn of Everything: A New History of Humanity
The Dawn of Everything: A New History of Humanity

David Graeber, David Wengrow

The Practice of Everyday Life
The Practice of Everyday Life

Michel de Certeau

Closing the Loop: Systems Thinking for Designers
Closing the Loop: Systems Thinking for Designers

Sheryl Cababa

Everything I Know About Life I Learned From PowerPoint
Everything I Know About Life I Learned From PowerPoint

Russell Davies

Three horizons: a pathways practice for transformation
Three horizons: a pathways practice for transformation

Bill Sharpe, Anthony Hodgson, Graham Leicester, Andrew Lyon, Ioan Fazey

Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better
Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better

Jennifer Pahlka

Scaling People: Tactics for Management and Company Building
Scaling People: Tactics for Management and Company Building

Claire Hughes Johnson

Prioritization Starts With Strategic Prioritization
Prioritization Starts With Strategic Prioritization

John Cutler

Minimum Viable Rigor
Minimum Viable Rigor

Carl J. Pearson

Qualitative Data Analysis: Practical Strategies
Qualitative Data Analysis: Practical Strategies

Patricia Bazeley

A Step-by-Step Process of Thematic Analysis to Develop a Conceptual Model in Qualitative Research
A Step-by-Step Process of Thematic Analysis to Develop a Conceptual Model in Qualitative Research

Muhammad Naeem, Wilson Ozuem, Kerry Howell, Silvia Ranfagni

Atlas of Social Complexity
Atlas of Social Complexity

Brian Castellani, Lasse Gerrits

A Manifesto by Natasha Khan: The Bat For Lashes singer on how to birth art
A Manifesto by Natasha Khan: The Bat For Lashes singer on how to birth art

Natasha Khan

External representations in strategic decision-making: Understanding strategy's reliance on visuals
External representations in strategic decision-making: Understanding strategy's reliance on visuals

Felipe A. Csaszar, Nicole Hinrichs, Mana Heshmati

Managing complexity (and chaos) in times of crisis: A field guide for decision makers inspired by the Cynefin framework
Managing complexity (and chaos) in times of crisis: A field guide for decision makers inspired by the Cynefin framework

Snowden Dave, Alessandro Rancati

Society as a Complex Adaptive System
Society as a Complex Adaptive System

Walter Buckley

Business Thinking for Designers
Business Thinking for Designers

Ryan Ramsey

Handbook of Anticipation: Theoretical and Applied Aspects of the Use of Future in Decision Making
Handbook of Anticipation: Theoretical and Applied Aspects of the Use of Future in Decision Making

Roberto Poli (ed.)

Why we should stop describing design as “problem solving”
Why we should stop describing design as “problem solving”

Hugh Dubberley

Where the Action Is: The Foundations of Embodied Interaction
Where the Action Is: The Foundations of Embodied Interaction

Paul Dourish

The Materials of Service Design
The Materials of Service Design

Johan Blomkvist, Simon Clatworthy, Stefan Holmlid

What Design Can’t Do: Essays on Design and Disillusion
What Design Can’t Do: Essays on Design and Disillusion

Silvo Lorusso

Nurturing service design
Nurturing service design

Politecnico di Milano

Thinking in Systems: A Primer
Thinking in Systems: A Primer

Donella Meadows

Good Services: How to Design Services that Work
Good Services: How to Design Services that Work

Lou Downe

Sage Handbook of Qualitative Research
Sage Handbook of Qualitative Research

Norman Denzin (ed.)

Theories of Change
Theories of Change

Olivier Serrat

User Models for Product Work
User Models for Product Work

Dave Hora

A Brief History of Systems Science, Chaos and Complexity
A Brief History of Systems Science, Chaos and Complexity

Daniel Christian Wahl

Align and Combine, Customer Journey Mapping and COM-B Analysis to Aid Decision-Making During the Design Process
Align and Combine, Customer Journey Mapping and COM-B Analysis to Aid Decision-Making During the Design Process

Olga Elizarova, Paul Kahn

The Manual of Design Fiction
The Manual of Design Fiction

Julian Bleecker, Nick Foster, Fabien Girardin, Nicolas Nova

The evolution of design thinking
The evolution of design thinking

Clive Grinyer

Dark Matter and Trojan Horses: A Strategic Design Vocabulary
Dark Matter and Trojan Horses: A Strategic Design Vocabulary

Dan Hill

The business value of design
The business value of design

Benedict Shephard, Garen Kouyoumjian, Hugo Sarrazin, Fabricio Dore

Made to measure: Getting design leadership metrics right
Made to measure: Getting design leadership metrics right

Melissa Dalrymple, Sam Pickover, Benedict Shephard

The Design Squiggle
The Design Squiggle

Damian Newman

Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation
Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation

Tim Brown

Laddering: A Research Interview Technique for Uncovering Core Values
Laddering: A Research Interview Technique for Uncovering Core Values

Michael Hawley

The Map Is Not The Territory
The Map Is Not The Territory

Shane Parrish

Mental Models: Aligning Design Strategy with Human Behavior
Mental Models: Aligning Design Strategy with Human Behavior

Indi Young

Service Design Books
Service Design Books

Jeff Howard

Reportory Grids
Reportory Grids

Terrill Bernard, Andrew Flitman

Journey to the interface
Journey to the interface

Joe Heapy

Origin Story: A Big History Of Everything
Origin Story: A Big History Of Everything

David Christian

Long History, Deep Time: Deepening Histories of Place
Long History, Deep Time: Deepening Histories of Place

Ann McGrath (ed.), Mary Anne Jebb

There are a thousand no's
There are a thousand no's

Apple

The Visual Representation of Complexity
The Visual Representation of Complexity

Joanna Boehnert

The Power Broker: Robert Moses and the Fall of New York
The Power Broker: Robert Moses and the Fall of New York

Robert A. Caro

Who Do You Want Your Customers to Become
Who Do You Want Your Customers to Become

Michael Schrage

In celebration of 'silent designers'
In celebration of 'silent designers'

Nick Marsh

Jane Jacobs and the Death and Life of American Planning
Jane Jacobs and the Death and Life of American Planning

Thomas J. Campanella

A Tiny History of Service Design
A Tiny History of Service Design

Daniele Catalanotto

The Reflective Practitioner: How Professionals Think In Action
The Reflective Practitioner: How Professionals Think In Action

Donald Schon

The Innovator's Dilemma
The Innovator's Dilemma

Clayton M. Christensen

Good Strategy / Bad Strategy: The difference and why it matters
Good Strategy / Bad Strategy: The difference and why it matters

Richard Rumelt

The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power

Shoshana Zuboff

A Designer's Code of Ethics
A Designer's Code of Ethics

Mike Monteiro

Deceptive Patterns
Deceptive Patterns

Harry Brignull

The Long Interview
The Long Interview

Grant McCracken

Multi-Level Perspective on System Innovation: Relevance for Industrial Transformation
Multi-Level Perspective on System Innovation: Relevance for Industrial Transformation

Frank Geels

The Dynamics of Social Practice: Everyday Life and How it Changes
The Dynamics of Social Practice: Everyday Life and How it Changes

Elizabeth Shove

Visualising the Emerging Future
Visualising the Emerging Future

Frank Diana

Service Design: From Insight to Implementation
Service Design: From Insight to Implementation

Ben Reason, Lavrans Lovlie, Andy Polaine

The Art of the Long View
The Art of the Long View

Peter Schwarz

Design Principles
Design Principles

Ben Brignell

The best ‘design‘ books that aren’t explicitly about design.
The best ‘design‘ books that aren’t explicitly about design.

Daniel Burka